Our troubleshooters break technical deadlocks with a focused approach and years of expertise.
We strive for results even where others give up.
We solve stubborn bugs that remained untraceable until now. With extensive experience and a fresh perspective, we provide the breakthrough perspective that complex problems need.
Is your application slow for no apparent reason? We analyze your code, architecture and infrastructure to identify bottlenecks and improve performance.
Problems with integrations between systems, APIs or services can be particularly complex. We examine the entire communication chain and provide solutions.
Problems that occur only occasionally and are not consistently reproducible are among the most frustrating challenges for developers.
When critical bugs threaten your product launch, an outside specialist can fix the bottlenecks so your team can stay focused on core functionality.
Are you struggling with integration of unsupported systems without adequate documentation? We unravel complex legacy systems, and reverse engineer where necessary.
As experienced software engineers, we know how frustrating it can be when a bug remains unfindable or a system performs inexplicably slowly. A fresh look and a different perspective are often enough to break the deadlock.
We discuss the situation during an intake interview. What are the symptoms? When does the problem occur? What solutions have already been tried? What is the development environment and architecture? If necessary, we plan an in-depth technical discussion.
We select the troubleshooter with the most relevant expertise from our pool of experienced professionals. This specialist contacts us to gather any additional information and make an initial estimate.
You will receive a clear, no-obligation quote with our planned approach, expected timeline and cost estimate. No hidden costs or surprises afterwards.
Upon approval of the quote, we arrange the necessary access to systems, code and documentation under strict confidentiality conditions. We work with an NDA to protect your intellectual property.
Our specialist performs a methodical analysis, keeps you regularly informed of progress, and works purposefully toward a solution. We involve your team as needed.
After identifying the problem, we define the most efficient solution together with your team. Depending on the situation and your needs, we implement it ourselves or support your team in the implementation.
In consultation with your team, we comprehensively verify the implemented solution to ensure that the problem has been fully fixed and no new issues have arisen.
We remain available for questions and support after project completion.
Every technical challenge is unique. That's why we often take a flexible, goal-oriented customized approach, always with full transparency, rather than rigidly following a standard roadmap.
We have answered some frequently asked questions, but don't hesitate to contact us if something is still not clear.
In urgent cases, we can often assign a specialist within 24 hours. After the intake interview we will give you a concrete time indication.
Our pool of specialists covers a wide range of technologies, including Java, Ruby, C/C++, .NET, PHP, Python, JavaScript frameworks, database systems, cloud infrastructures and more. Yes, even Cobol, Clipper, RPG and several assembler variants.
Many of our specialists also have wide-ranging knowledge, because what may be considered a code or database problem may turn out to be a network, DNS or OS problem behind it.
We cannot guarantee that every technical problem is solvable, or that we will find the solution. This is why we often work on a 'no cure, no pay' basis. This approach ensures that our specialists work in a targeted manner and do not keep searching endlessly (they don't have time for that either), while you as a customer have no or limited costs if no solution is found.
We always work with a strict NDA and are experienced in handling sensitive company information. Our Code of Conduct includes a section explicitly on handling our clients' data.
Our rates depend on the complexity of the problem and the expertise required. After an initial analysis, we can provide an accurate quote with no hidden costs.
We offer both options. Many problems we can efficiently solve remotely, but for more complex situations, with strictly confidential information or when maximum security is required, our specialists also work on site.
What makes us truly unique is that we can bring in true specialists in their field for your specific problem.
Absolutely. In addition to solving actual problems, we can also advise on underlying architecture or process improvements that can prevent future problems.
Our specialists are ready so you can focus on your core business